Terms of Service

Last updated: 11/20/2025

Important: By using our website and services, you accept the following terms. Please read these Terms of Service carefully before using our services.

1. General Provisions

These Terms of Service govern the use of the Safe Zone AI website and services provided by Safe Zone AI.

  • Service Owner: BBest24 OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia, VAT ID: EE102221596
  • Contact: hello@safezoneai.eu, +48 572 245 576
  • Scope of Operations: Providing AI-powered safety monitoring services for the construction industry

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • Website - the Safe Zone AI website available at safezone-ai.com
  • Service Provider - Safe Zone AI operating the Website
  • User - any person using the Website
  • Client - a natural person, legal entity, or organizational unit that has entered into an agreement for Services
  • Services - safety monitoring services offered by Safe Zone AI
  • System - Safe Zone AI system for monitoring worker safety

3. Services Offered

Safe Zone AI offers the following services:

  • Safety Monitoring: AI-powered system for detecting hazards on construction sites
  • Data Analysis: Reports and statistics on safety performance
  • Real-time Alerts: Notifications about detected hazards
  • Technical Support: Assistance with system configuration and usage
  • Consultations: Safety consulting services

Service Terms

  • Services are provided based on individual agreements with Clients
  • Detailed terms are specified in commercial offers and contracts
  • Services may require hardware and software installation
  • System access requires an active user account

4. Terms of Website Use

User Rights

Users have the right to:

  • Browse content available on the Website
  • Use the contact form
  • Subscribe to the newsletter
  • Access information about offered Services

User Obligations

Users are obligated to:

  • Use the Website in accordance with law and good practices
  • Refrain from actions that could disrupt Website operation
  • Not distribute unlawful content or content violating third-party rights
  • Provide truthful information in contact forms
  • Maintain confidentiality of access credentials (if applicable)

Warning: Violation of Website use rules may result in denial of Services and legal action.

5. Intellectual Property

All content available on the Website, including:

  • Text, graphics, logos, photographs
  • Software and source code
  • Databases and their structure
  • Graphic layouts and design
  • Video and audio materials

are the property of Safe Zone AI or are used under appropriate licenses and are protected by copyright law.

Prohibited actions:

  • Copying, modifying, or distributing content without permission
  • Decompiling or reverse engineering software
  • Removing markings identifying the author or rights holder
  • Using content for commercial purposes without a license

6. Liability

Service Provider Liability

  • The Service Provider makes every effort to ensure the Website operates correctly and without interruption
  • The Service Provider is not liable for interruptions resulting from force majeure, third-party actions, or technical issues
  • Information on the Website is general in nature and does not constitute legal or technical advice
  • The Service Provider reserves the right to temporarily disable the Website for maintenance

Liability Exclusions

The Service Provider is not liable for:

  • Damages resulting from improper use of the Website or Services
  • Data loss caused by user actions
  • Decisions made based on information contained on the Website
  • Content posted by users (if applicable)
  • Operation of external websites linked on the Website

7. Data Protection

Rules for processing personal data are specified in separate documents:

Privacy Policy: View details

Cookie Policy: View details

Data Controller: Safe Zone AI, privacy@safezone-ai.com

8. Complaints and Disputes

Complaint Procedure

Complaints regarding Website operation or Services can be submitted via:

Complaint Processing

  • Complaints should include a problem description and contact information
  • Complaints are processed within 14 business days
  • Complaint responses are sent to the email or postal address provided
  • If a complaint is rejected, the Client receives a justification

Dispute Resolution

In case of disputes arising from these Terms:

  • Parties commit to amicable dispute resolution
  • Polish law applies
  • Competent court is the court for the Service Provider's registered office

9. Final Provisions

Terms Changes

  • The Service Provider reserves the right to modify these Terms
  • Users will be notified of Terms changes via Website announcement
  • Changes take effect 14 days after publication
  • Continued use of the Website after changes take effect constitutes acceptance

Miscellaneous

  • Matters not covered by these Terms are governed by Polish law
  • If any provision is deemed invalid, remaining provisions remain in force
  • These Terms take effect on the date of publication

10. Contact

If you have questions about these Terms, please contact us:

BBest24 OÜ

Sepapaja tn 6, 15551 Tallinn, Estonia

VAT ID: EE102221596

Email: hello@safezoneai.eu

Phone: +48 572 245 576